Contact information

Last updated: 9 September 2026

PetFormiX customer care

Legal seller and trading name: PetFormiX

Business address: 407 Lincoln Rd, Miami Beach, Florida 33139, United States

Email: info@petformix.co.uk

Website: petformix.co.uk

Orders, delivery and subscriptions

For an order, delivery, return or subscription enquiry, email us with your order number where available and a short description. Do not send full payment-card details or passwords. Use secure account or subscription-management links for payment updates.

Returns

Returns are received in the United Kingdom. The business address above is not a parcel-return address. Contact us for the correct UK return instructions for your order. See our Returns & Refunds Policy for rights and deadlines.

Privacy and complaints

Use the same email for a privacy request or complaint. Our Privacy Policy explains how we use information and the rights available to you.